FAQs
Have a question ? We are here to help.
Is the shipping free?
Orders of $500 or more qualify for FREE Domestic Shipping.
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day. Delivery time is usually 1-4 business days with USPS Priority/UPS or another service provider as requested by the customer.
Can I change or return my item?
To request a product exchange, replacement, or return, kindly get in touch with us. We'll promptly reserve the new item in our stock. You have the right to an exchange or refund within 30 days of receiving your package, provided the item remains unused.